Business Complaint Letter writing is essential for NCERT and CBSE board students as it develops effective communication abilities. It enhances the art of writing, expression, creativity, and communication of ideas. Beyond academic relevance, this skill is vital to future professional success, promoting clarity and accuracy in various scenarios from job applications to formal correspondence.
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Business Complaint Letter about Defective Mobile Phone
Q.1- You are Mohan from Sirohi. You bought a mobile phone from The Mobile Point, Kisti Road, Sirohi last month. But it had some technical issues within a month of purchase. Write a Business Complaint Letter to the dealer giving details of the nature of the problem and asking him/her to rectify the defect or replace the set.
B-15
Mangla Vihar
Sirohi
15th April 20XX
The Mobile Point
Kisti Road
Sirohi
Sub:- Complaint about the defective Mobile Phone
Dear Sirs
I purchased a Samsung S-13 mobile phone from your showroom last month, 5th March, 20XX. I am very sad to inform you that it has stopped working within a month of purchase.
The sound is quite jarring and sometimes even inaudible. It often has hanging issues and loses its network. It has become a challenge to talk on the phone.
I have already sent two reminders. But you have not shown any interest or urgency in the matter. It is quite unexpected and unfortunate. It is still in warranty.
I hope you will rectify the defect at the earliest. If it is not possible, then replace the defective set.
Thank you
Yours faithfully
Mohan
Business Complaint Letter about Defective Refrigerator
Q.2- Imagine you are Suresh Kumar from Alwar. Last month you bought a Whirlpool Refrigerator of 265 Liters from Digi World Electronics, Alwar. Having used it for about a month you find that the freezing section of the refrigerator is not working at all. Write a Business Complaint Letter to the Sales Manager of the firm complaining about it and requesting for the piece to be replaced. The refrigerator has been given a two-year warranty against any technical fault.
C-25
Bhagat Nagar
Alwar
18 Sep, 20XX
The Sales Manager
Digi World Electronics
Alwar
Sub: Replacement of the defective refrigerator.
Dear Sirs
I bought a Whirlpool Refrigerator of 265 liters from your showroom on 10th Aug. 20XX. I regret to inform you that the refrigerator didn’t give a trouble-free service even for a month. The freezing section is not working properly. It stopped working all of a sudden. After so many reminders you sent your service engineer to remove the fault. He put the freezing section in working order only for a few days. The freezing section broke down again.
Now I am left with no other option than to request you to get it replaced. The refrigerator has been given a two-year warranty against any technical fault.
Kindly replace this defective refrigerator and execute the replacement at the earliest.
Thank You
Yours faithfully
Suresh Kumar
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